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May 18, 2022

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Apple introduces new professional training to support a growing IT workforce

With new online courses and certifications for Apple device support, deployment, and management, workers can prepare for high-demand careers.

The demand for skilled support and technical staff within the enterprise is increasing, and especially computer and information system jobs are projected to grow faster than the average for all professions from 2020 to 2030.¹ As companies expand their use of technology, employees are demanding the use of iPhones, iPads, and Macs in the workplace, resulting in a growing need for IT professionals who are skilled in supporting and managing Apple products. I have.

To meet this growing demand, Apple today launched the latest professional training and certification for IT support and management. Training has been completely redesigned and moved to an online self-paced format. Users can demonstrate their capabilities in two new exams and earn certification from Apple.

“More people are doing their best with Macs, iPads and iPhones than ever before, and the demand for Apple-certified IT professionals is higher than ever,” says Apple’s Enterprise and Education. Susan Prescott, Vice President of Marketing, said. “Apple Professional Training helps anyone with a tech interest pursue high-paying IT jobs with outstanding certification from potential employers, whether they want to change their careers or improve their skillsets. We have a deep belief in technology, so we are committed to making new courses freely available at our own pace and ensuring that our ability to pay is not an obstacle to getting Apple certification. “

Two new Apple Professional Training courses (Apple Device Support and Apple Deployment and Management) are available today at training.apple.com. The course is continuous and builds on skills and concepts as the user progresses. Upon completion of each course, Apple’s corresponding digital badges will be available to take advantage of new certification exams to demonstrate the abilities achieved at each level. Each exam costs $ 149 and allows you to view your certifications on your resume, online profile, and job listings, allowing users to stand out in job searches and employers to find qualified candidates.²

Jamf, Apple’s device management and security company, reported that the community of professionals managing Apple products at work has grown by more than 150% since 2017 to more than 100,000 members.³ And companies like Ford want to hire talent to manage their Apple products.

Mike Amend, Ford’s Chief Technology Officer, said: “As part of that process, we’re deploying the Mac as an employee choice. Apple’s new professional training certification attracts highly talented IT professionals who successfully implement Ford +’s growth plans. It helps to make sure that you are. “

Apple’s new IT training series begins with an Apple device support course. Through articles and guided exercises, this course describes tools, services, and best practices used by help desk professionals, technical coordinators, or service providers for your organization’s Mac, iPhone, and iPad users. After completing an estimated 14 hours of learning content, users can take the exam and earn Apple Certified Support Professional certification.

The second level of IT Series training is the Apple Deployment and Management course, which covers how to configure, manage, and protect Apple products using mobile device management (MDM). Through an estimated 13 hours of content, users will learn about developing deployment strategies, using Apple Business Manager and Apple School Manager, and configuring devices with MDM solutions. Upon successful completion of the exam, the user will receive Apple Certified IT Professional certification.^Four

To help you find a job or change jobs, Apple has partnered with community colleges and universities to offer on-campus preparation courses for Apple Certified IT Professional Badges. Through the Community Education Initiative (CEI), Apple offers scholarships to cover exam costs for students participating in CEI partner institutions. Apple first collaborated with Austin Community College in Austin, Texas to offer an Apple implementation course in early 2020, expanding to Chandler, Arizona and Marikopa Community College in Mesa this summer, with additional CEI schools. It will be announced. Ed Farm, a non-profit educational organization based in Birmingham, Alabama, will also offer Apple’s certification exam preparation courses this summer through an ongoing partnership with Apple.

Apple has also partnered with the Mac Admins Foundation to ensure additional access to new Apple exams. Underwriting from Apple, the Foundation will provide vouchers to applicants with financial needs. As a new 501 (c) (3) organization, the Mac Admins Foundation’s two main beliefs are to create a welcome and accessible organization for expanding professions and maintain affordable access to all community resources. I am. For more information and to sign up, please visit macadmins.org.

Tom Bridge, Co-Chair of the Mac Admins Foundation, said: “In addition, both Apple exams fully represent the depth and breadth of skills required for success. This is an important milestone for the Mac admin community, which has grown 48% since 2019. 501 in a new chapter. (C) We are excited to work with Apple as (3) to make it available to anyone with certification. Passion for taking a new step in their career. “

Apple Professional Training courses are available at training.apple.com.

1. The data comes from the US Bureau of Labor Statistics, Computers, and Information Systems Managers.
2. The Apple Professional Training exam is offered online and costs $ 149. The cost of a recertification exam for a non-expired certification is $ 49.
3. The data was provided by Jamf.
4. The Apple Certified Support Professional badge is a prerequisite for getting the Apple Certified IT Professional badge.

Press contact

Jessica Reeves

Apple

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(669) 283-2855

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